Return & Refund Policy

• Self-Service Returns via Member Center: If you wish to return an item, you can apply for a return within the 7-day appreciation period. Simply log into your [Member Center] ➔ [Orders] ➔ click [View] on the relevant order, and click the [Apply for Return] button.

• Order-Based Refund Policy: To streamline our refund process, Sweet Cheeks automatically issues refunds back to your original payment method. Store credit will not be provided. Once your returned items are received and inspected, the refund will be credited directly back to your original credit card or bank account.

• Recalculation of Promotional Discounts: Because we process full refunds per item, original order discounts cannot be maintained for partial returns. If a partial return causes the remaining items to fall below the promotional threshold or free shipping minimum, the refund amount will be recalculated based on the items you actually keep, and any applicable shipping fees or discount differences will be deducted.

• Only Returns, No Exchanges (Size/Color Changes): To ensure you receive your items as quickly as possible, we operate a strict "Returns Only" policy. If you need a different size or color, please place a new order directly on our website and apply for a return for the original item. This eliminates the waiting time for manual exchanges and ensures your preferred size doesn't sell out in the meantime!

※ Please Note: The price of the new order will be based on the promotions active on the website at the time of purchase.